Hosted telephone systems, made simple.
Cheshire Telecom has spent years building cloud telephone systems for businesses across the North West — from single-site SMEs to multi-tenant business parks handling hundreds of thousands of calls a year. As part of the labdesk group, that same expertise is now backed by a wider stack of cloud, IT and connectivity services.
We provide VoIP telephone systems on flexible 30-day contracts, so you can scale users and features up or down as your business changes — and only pay for what you actually use.
What's included.
Every hosted telephony deployment includes the features modern businesses expect:
- Auto Attendant — personalised greetings and self-service menus to direct callers to the right team
- Hunt Groups — distribute incoming calls intelligently across multiple users
- Call Recording — on-demand or always-on, with playback via portal or email
- Smartphone Integration — never miss a business call, wherever you are
- Call Management — routing rules per number, extension or schedule
- Software Integration — works with Microsoft 365, Outlook, Salesforce, Sage and more
Built for how you work.
We don't sell off-the-shelf systems. We sit down with your team, understand how you actually operate day-to-day, and design a telephony solution that fits — not the other way round. That's been Cheshire Telecom's approach from the start, and it hasn't changed.
What has changed is the depth of the toolkit behind us. As part of labdesk, your telephony sits alongside managed IT, Microsoft 365, cyber security and high-speed connectivity — all from one trusted team.
Ready to talk?
Whether you're moving office, growing your team, or finally ready to ditch an ageing PBX — we'll help you find the right system. The first conversation is always free, and there's no pressure.